Location: Johor Bahru
Job Type: Full-time
Responsibilities:
- Provides information to customers by verifying understanding of request; answering questions; offering assistance.
- Initiates service by recording requests; forwarding to dispatching.
- Collects revenue by receiving and recording payments.
- Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
- Improves quality results by evaluating processes; recommending changes.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Requirements:
- Informing Others,
- Verbal Communication,
- Resolving Conflict,
- Listening & Multi-tasking,
- Customer Service,
- General Math Skills,
- Promoting Process Improvement & Problem Solving
Why Join Our Team:
- Exciting opportunity to work in a dynamic and growing company like Carrington Atlantic.
- Collaborative and inclusive work environment.
- Room for personal and professional growth.
- Competitive salary and benefits package.
- Opportunity to make a significant impact on the success of the organization.
How to Apply:
If you are interested in this position and meet the requirements mentioned above, we would love to hear from you. Please submit your resume, along with a cover letter outlining your qualifications and why you believe you would be a great fit for this role. Only shortlisted candidates will be contacted.
Carrington Atlantic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.